Privacy Policy

Discover The Palm Beaches (“DTPB”) has created this “Privacy Policy Statement” to demonstrate our firm commitment to privacy and security for users of This statement outlines our information gathering and sharing practices for this website. It does not necessarily apply to any sites that may be linked from this site. Use of this website and services thereunder signifies your acceptance of the terms and conditions of use set forth in this policy, as may be amended from time to time. If you do not agree to these foregoing terms and conditions, do not access or use this website.

Our postal and office address are 2195 Southern Blvd., Suite 400, West Palm Beach, FL 33406. We can be reached via email at or you can reach us by phone at 800.554.7256.

Information We collect

DTPB collects information about users during their registration, inquiries, participation in certain activities on our website, including contests and polls; and through the use of cookies. When users request pages from our server, our web server automatically collects some information about the users, including their IP addresses. These addresses are used by computers on the network to send the requested pages to users.

When you give us your name, e-mail address or mailing address, we only use it to fulfill your request for materials or to supply you with future information you have indicated you wish to receive. If you participate in a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. We know e-mail addresses and other personally identifying data about visitors to this site only when voluntarily submitted or posted to us by a user of our website.

When you complete an online survey or form on our site we may ask for contact information (e.g. your e-mail address) and, sometimes, demographic information (e.g. your age, zip code, travel habits, travel history, destination preferences, income range, gender, family size). We use this information to better understand our visitors and potential visitors and to improve this website and our travel products.

What about “Cookies”, Pixel Tags/Web Beacons, Analytics Information and Interest-Based Advertising does make use of cookies. “Cookies” are small pieces of information stored by your browser on your personal device (such as a computer or mobile phone). Cookies can make our website or our advertisements more useful by allowing us to personalize information for visitors and by storing information about customer preferences on a particular site as well as your location. We use cookies to understand site usage and to improve the content and offerings on our sites, as well as the effectiveness of our advertisements. For example, we may use cookies to provide you tailored offers of products, services and advertisements.

The use of Cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies but you can change your browser settings to prevent that. However, please note that some parts of our website will not function properly if you do not allow Cookies.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We do this to understand site usage and to improve the content and offerings on our sites, as well as the effectiveness of our advertisements. For example, we may use pixel to provide you tailored offers of products, services and advertisements.

We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with our Services. For more information about Google Analytics, please visit You can opt out of Google’s collection and processing of data generated by your use of the Services by going to

How We Use the Information

We will use your personally identifiable information to follow up on inquires requested by you and improve the user experience on our website. We do not share any personally identifying data about our website visitors with anyone. However, we reserve the right to, without notice to you, share non-public personal information with companies, partners and associates that work for or with us for the sole purpose of providing you with valuable services you’ve requested or already have through our website. These companies, partners and associates may assist us in fulfilling your requests or processing your transactions. We will only share information with companies, associates and partners that work for or with us to provide marketing and other services and with whom we have entered into a joint marketing agreement. These companies, partners and associates are contractually forbidden from disclosing or using our customer information other than to carry out the purposes for which the information was disclosed. These companies, associates and partners are in no way authorized to sell, rent or trade your personal information. While there are such contractual obligations in place, we cannot and do not guarantee that a third party could breach its obligation and use your non-public personal information in a way contrary to our policy.

We may also disclose information, including non-public personal information, in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with the legal process such as, but not limited to, situations when we are required to do so by federal, state or local laws and regulations or when we receive a subpoena or are ordered by a court to do so; (b) protect and defend our rights and privileges; or (c) act to protect the interests of our users or others. Additionally, we may, without notice to you, provide aggregate statistics about visitors to our website, such as volume, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personal information.

We endeavor to maintain strict security over all the information about the activity of visitors to this site. In addition to the foregoing, we use the information you share with us to reply to your requests, to update or improve our website and our individual and group travel products, and to assist with marketing research. We monitor website visitor traffic patterns to guide our further development and improvement of the site itself and to determine the effectiveness of our website content, programs and advertisements. We may also use the information we collect to notify you of changes to the website, services and special offers we think you may find interesting and valuable.

How We Secure Your Personal Information

DTPB exercises reasonable care to protect your non-public personal information. This includes storing the personal information on our servers behind a secure firewall and ensuring all transmissions to other vendors use secure encryption technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So, while we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting this information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information.

Internally, we will limit access to non-public personal information to those associates, partners and employees who need the information to provide products and services to you or maintain or service those products or services. These associates, partners and employees are limited in number, and are committed to our privacy and security policies.

Your Rights
In compliance with Global Data Protect Regulations (GDPR), European Union citizens and/or residents reserve the right to request, correct and/or delete personally identifiable information. Those who wish to do so may submit any inquires to, We will process your request within a reasonable time after receipt.

In order to ensure compliance with Canada’s Anti-Spam Law (CASL), commercial electronic messages (including email marketing) will be based on an “Opt-In” approach. We will gain consent for commercial electronic messages purposes prior to sending commercial messages (including emails), unless we have a pre-existing business relationship with the client or candidate as in these particular cases consent is considered to be implied. Should we require personal information for a new purpose, we will contact you to seek consent for that new use. Individuals that “Opt-Out” from receiving emails from our company, and/or Partners and Associates will be unsubscribed upon request. This is in accordance with effective July 1, 2016.

Opt In / Opt Out
A user may choose to remove themselves from our mailing list by following the “unsubscribe” instructions stated on our promotional communications. They may also email, , to manually unsubscribe from our communications.

The California Consumer Privacy Act, or CCPA, provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Deletion Rights:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

You will submit a written request to Discover The Palm Beaches, at 2195 Southern Blvd., Suite 400 West Palm Beach, FL 33406 (Attention: Marketing Department)

To ensure that we can locate you in our database, please be sure to include: first name, last name, mailing address, and valid email address. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collect about you
  • The categories of sources for the personal information we collect about you
  • Our business purpose for collecting that personal information
  • The categories of third parties with whom we share that personal information
  • We will confirm with you via mail that all your data and information has been completely removed from the database

We will mail you a complete copy of the date that we have collected about you. This may take up to 30 business days for you to receive this information. If you have any questions, you can email us at

Website Usage Agreement

As a condition of your use of this website, you agree that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions of use. Actions that you agree not to take include, but are not limited to: (a) taking or attempting to take any action that grants you access to the website to an extent greater than authorized by DTPB; (b) taking or attempting to take any action that results in an unauthorized modification, addition, or deletion to the website; (c) taking or attempting to take any action that violates the security of the website; (d) taking or attempting to take any action that would impose an unreasonable or excessively large load o the website’s infrastructure; or (e) knowingly providing false or misleading information to DTPB. In addition, you are prohibited from posting or transmitting to or from this website any unlawful, inflammatory, pornographic, threatening, libelous, defamatory, obscene, scandalous, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Links Displayed On Our Site The above privacy, security and cookie policy applies to As a service we have provided links from our site to other sites that we believe may be of interest to our visitors. These links are there for your reference and convenience. We do not control any of these websites, nor are we responsible for their content. The DTPB does not imply any endorsement of the material on such websites or any association with their operators by including these links on While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites and those other sites have not agreed to our privacy policy. These sites may have their own policies concerning privacy, security and cookies, and those policies may differ from those of

If you decide to access any of these websites you do so entirely at your own risk and you should be aware that upon using these links you will leave Therefore, we cannot be responsible for the privacy of the data you may supply to the linked sites, their security or cookie policy.

You hereby agree to indemnify, defend and hold DTPB, and all of its officers, directors, agents, employees, information providers, associates, licensors, and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the terms and conditions of this policy or any other policy contained on the website, or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs.

Modification of Terms and Conditions
DTPB reserves the rights, at its sole discretion, to change, modify, add or remove any portions of this privacy policy and agreement, in whole or in part, at any time. Notification of changes in this policy will be posted on the website. DTPB may change, suspend or discontinue any aspect of the website at any time, including the availability of any website feature, database, or content. DTPB may also impose limits on certain features and services or restrict your access to parts or the entire website without notice or liability. By using this website you agree to be bound by any such revisions and should therefore periodically visit the page to determine the then current terms of use to which you are bound.

Accuracy of Information
Visitors to and users of the website are advised that information contained therein is believed to be accurate. Notwithstanding the foregoing, DTPB makes no representation regarding the completeness, accuracy, or timeliness of such information and data or that such information or data will be error-free.

Ownership Notice
This website and all of the materials contained therein, including the HTML code, source code, and any other code used to generate any portion of this website, are the copyrighted property of DTPB or of third parties who have licensed DTPB to use their property. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without the express written consent of DTPB, provided, however, that users may reproduce a single copy of any webpage for their personal use. In addition, the trademarks, logos, and service marks displayed on this website (collectively “Trademarks”) are registered and common law trademarks of DTPB and/or third party service providers. Nothing contained on this website should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the Trademarks without the express written permission of DTPB and/or the appropriate third party service providers.


Discover The Palm Beaches makes every effort to ensure its website is accessible to all. We regularly evaluate the accessibility and inclusivity of and make updates to the site’s design, content and functionality based on Web Content Accessibility Guidelines (WCAG 2.0).

Should you have suggestions for improving this website’s accessibility, please email us at


Miles Partnership, LLLP and Discover the Palm Beaches (“The Controllers”) collect personal data from individual users of Certain elements of this data may constitute protected “personal data” as that term is defined in the E.U. General Data Protection Regulation (“GDPR”).

The following disclosures concerning The Controllers compliance with GDPR are presented for informational and compliance purposes only. Nothing in these disclosures constitutes a representation that any particular data or service is governed or subject to GDPR, nor do these disclosures represent or constitute any contract or undertaking with any individual.

Effective Date of GDPR

GDPR took effect on May 25, 2018. On and after that date, The Controllers will comply with GDPR to the extent applicable.

Utilization of Data

The Controllers utilize personal data including the information provided by you during usage of the website and submission of forms. The Controllers process this data for marketing purposes. This data may be used, for example, to send information electronically or physically that you request.

Basis for the Processing of Data

The Controllers may seek your consent to send communications (marketing communications). The Controllers will seek a separate consent to send these communications in certain cases which may be revoked by you at any time via email to or by clicking unsubscribe on the pertinent email communication.

Recipients of Personal Data

Recipients of personal data may include fulfillment providers for physical mailing, email deployers, technical providers of data storage, and back end service providers. All employees of The Controllers who receive or review personal data have received training concerning maintaining the confidentiality of such data and committed themselves to confidentiality. Where appropriate, The Controllers will enter into written agreements governing the processing and confidentiality of personal data by third parties.

Storage of Data

The Controllers will retain data only as long as is necessary.

Your Rights Under GDPR

If the GDPR applies to retention of your personal data, you have several rights including (i) the right to request access, rectification or erasure of your data, (ii) the right to lodge a complaint with the appropriate European Union supervisory authority, and (iii) to the extent processing of data is based on consent, you have the right to withdraw your consent at any time.

copy of the GDPR is available here (last retrieved: April 10, 2018).